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Noticeboard

REPEAT MEDICATION - we are trying to cut down on waste of medicines.  Please take a few minutes to watch the video clip https://vimeo.com/195451001

TELEPHONE NUMBERS - MOBILE and HOME - please ensure that we have the correct contact telephone numbers for you.

TELEPHONE CALL RECORDING: Please note that we now record all  incoming and outgoing telephone calls to the Practice for quality and training purposes.

Repeat Prescriptions

multicolour_pillsIf you are on regular medication you may be able to obtain a repeat prescription without seeing the doctor each time.  Please discuss this with the doctor who will decide if this is the best way for you to obtain your medicine.

If your doctor agrees, you can request your medication in a number of ways:

  • By hand – drop your computer prescription order form into reception with the required medication ticked.
  • By telephone -
    • Arran currently patients can telephone between 08:00 and 16:30 only.  From 13 April 2015, patients can telephone 24 hours per day, seven days per week.  When you phone the surgery, you will hear a voicemail message. Please select option 1. You will be asked for:
      • Your name
      • Your date of birth
      • Your contact telephone number
      • Name and strength of the medicines you require
      • Name of the chemist/pharmacy who collect your medicines (where appropriate)       
  • Please leave all the information and we will have your prescription ready for you after 48 hours or two working days.

You do not need to phone to confirm that we have received your order.

  • Pollok patients can telephone 24 hours per day, 7 days per week and follow the instructions above
  • By post – send your request to the surgery enclosing a stamped self-addressed envelope.  We will post your prescription to you when it is ready.  Please allow 7 working days if you order prescriptions in this way.
  • Online – follow the link at the top of this page to complete a simple one-off registration.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Symbol Error 3Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

 
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