General Practice Level 0 infection control rules

The Scottish Government requires General Practice and other healthcare settings to have different infection control and physical distancing guidance to other places such as restaurants and shops.

This is to help reduce the risk to practice staff and to people attending the practice who may be at greater risk if they catch Covid 19

From 19 July 2021 (when the country goes to Level 0) the following rules still apply in General Practice:

  • wearing of face coverings by patients and the public (unless you are exempt)
  • physical distancing of 1 metre in waiting rooms
  • contact the practice by telephone in the first instance
  • wearing of PPE by staff
  • screening of all patients for Covid 19 symptoms

Please support your local practice team by complying with this guidance.

ORDER YOUR PRESCRIPTION ONLINE - you can now order your medication online via the website or by downloading the app to your mobile phone.  Please phone the Practice for information on how to register for this service.

TELEPHONE NUMBERS - MOBILE and HOME - please ensure that we have the correct contact telephone numbers for you. 

TEXT REMINDERS AND INFORMATION - we would like to be able to text you to remind you of appointments that you have made at the surgery, to call you in for review of your medical conditions and to keep you updated on new and existing services available to you both within the Practice and at other healthcare providers.  To do this we need your consent.  Please contact the Practice to let us know whether you consent to receiving this information by text or not.  Thank you.

TELEPHONE CALL RECORDING: Please note that we now record all  incoming and outgoing telephone calls to the Practice for quality and training purposes.

Trainees and Students


We are a training Practice, with most of the Partners being directly involved in the postgraduate training of doctors who are pursuing a career in General Practice.

Each year, the Practice has General Practitioners in training who have completed a series of hospital posts.  We hope that you will accept their service as an extension of our own. 

As part of their training, some consultations are recorded and reviewed by the trainee and a Partner. You may be asked for your permission for your consultation to be recorded for these training purposes, and if you have any concerns, of course you have the right to refuse




From time to time, we, also, have undergraduate medical students and nursing students who, with your permission, will sometimes be present during consultations and house calls.

 The recorded consultations are:

·        used for analysis and assessment alongside their Trainer

·        in order to improve and develop GP consulting skills

·        only done so with the express permission of the patient, and can be declined by the patient

·        reviewed in confidence between the Trainee and Trainer for the purposes of training

·        stored safely or encrypted when awaiting review

·        erased once viewed

·        Many thanks for your cooperation in this. Together we aim to ensure excellent GPs for the future.


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