FLU VACCINATION: this year all flu vaccinations including childrens nasal spray, will be delivered by the Health and Social Care Partnership.  You will be sent a letter with details of date, time and location of where you will go.  Due to the extremely large numbers, you will NOT be able to rearrange your appointment.  Please note that some appointments will be at the weekend - both Saturday and Sunday.

COVID 19 - CORONAVIRUS - please note that all requests for an appointment will be triaged by a GP.  We are not booking any face to face appointments.  The GP will decide if you need to be seen and this may be by webcam or face to face.  Currently, all face to face appointments will be at Pollok Health Centre


TELEPHONE NUMBERS - MOBILE and HOME - please ensure that we have the correct contact telephone numbers for you. 

TEXT REMINDERS AND INFORMATION - we would like to be able to text you to remind you of appointments that you have made at the surgery, to call you in for review of your medical conditions and to keep you updated on new and existing services available to you both within the Practice and at other healthcare providers.  To do this we need your consent.  Please contact the Practice to let us know whether you consent to receiving this information by text or not.  Thank you.

TELEPHONE CALL RECORDING: Please note that we now record all  incoming and outgoing telephone calls to the Practice for quality and training purposes.

Trainees and Students


We are a training Practice, with most of the Partners being directly involved in the postgraduate training of doctors who are pursuing a career in General Practice.

Each year, the Practice has General Practitioners in training who have completed a series of hospital posts.  We hope that you will accept their service as an extension of our own. 

As part of their training, some consultations are recorded and reviewed by the trainee and a Partner. You may be asked for your permission for your consultation to be recorded for these training purposes, and if you have any concerns, of course you have the right to refuse




From time to time, we, also, have undergraduate medical students and nursing students who, with your permission, will sometimes be present during consultations and house calls.

 The recorded consultations are:

·        used for analysis and assessment alongside their Trainer

·        in order to improve and develop GP consulting skills

·        only done so with the express permission of the patient, and can be declined by the patient

·        reviewed in confidence between the Trainee and Trainer for the purposes of training

·        stored safely or encrypted when awaiting review

·        erased once viewed

·        Many thanks for your cooperation in this. Together we aim to ensure excellent GPs for the future.


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