COVID VACCINATION: the Practice is responsible for providing COVID vaccination to specific cohorts.  These are patients aged over 75 and patients on the shielding register.  The vaccine is the Astra Zeneca vaccine.  Patients in the specified cohorts will receive both the first and second dose at the Practice.  Please note that you will be invited by a phone call from the admin team.  All other patients will be invited to central clinics and you will receive a letter with time, date and venue according to your age cohort.

COVID 19 - CORONAVIRUS - please note that all requests for an appointment will be triaged by a GP.  We are not booking any face to face appointments.  The GP will decide if you need to be seen and this may be by webcam or face to face.  Currently, all face to face appointments will be at Pollok Health Centre


ORDER YOUR PRESCRIPTION ONLINE - you can now order your medication online via the website or by downloading the app to your mobile phone.  Please phone the Practice for information on how to register for this service.

TELEPHONE NUMBERS - MOBILE and HOME - please ensure that we have the correct contact telephone numbers for you. 

TEXT REMINDERS AND INFORMATION - we would like to be able to text you to remind you of appointments that you have made at the surgery, to call you in for review of your medical conditions and to keep you updated on new and existing services available to you both within the Practice and at other healthcare providers.  To do this we need your consent.  Please contact the Practice to let us know whether you consent to receiving this information by text or not.  Thank you.

TELEPHONE CALL RECORDING: Please note that we now record all  incoming and outgoing telephone calls to the Practice for quality and training purposes.

slide 1


It has been announced by the Scottish Government, anyone developing symptoms consistent with COVID-19, however mild should self-isolate for 7 days.

The most common symptoms of COVID-19 are recent onset of:

  • new continuous cough and/or
  • high temperature
  • Loss of, or change in sense of taste/smell

Note: A new, continuous cough means coughing for longer than an hour, or three or more coughing episodes in 24 hours. If you usually have a cough, it may be worse than usual.

Family contacts should self isolate for 10 days.

Information for the public on COVID-19, including stay at home advice for people who are self-isolating, physical distancing, test and protect can be found on NHS Inform.

If your symptoms worsen during home isolation or are no better after 7 days then patients should  phone the Practice or NHS24 (111).

The Practice has sent text messages to advice patients not to attend the Practice if they have or develop any of the symptoms of COVID 19.  PLEASE ensure that the Practice has your current mobile number so that you receive all texts which will contain important and updated information.

In an effort to reduce the spread of the virus, especially to those vulnerable to it, all requests for an appointment with the GP or nurse will be triaged by a clinician.  If the GP/nurse decides that you need to come to the Practice, the appointment will be given for the day you are triaged.

We will continue to provide essential services to our patients but may need to restrict some services eg routine annual review of diabetes, heart disease and other chronic diseases.  Please note that if you have any problems in relation to eg your diabetes, please call the Practice for advice.  We will keep patients informed on changes to this by text and via the website.

Please do not order your repeat medication early as the Practice will not issue any medications until they are due.  Additionally, we will only issue prescriptions to pharmacies so please ensure you let the Practice know which Pharmacy you will be using.

We thank all our patients for their cooperation.

Dr Ferguson & Partners

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

At Dr Ferguson & Partners, the Team will provide a high standard of medical care to our patients in a friendly environment.  All members of our Team strive to provide the best care to each patient.  We treat every patient with care, compassion and dignity.  We recognise that ill health is stressful and endeavour to treat the illness as well as the worru it causes in the way we would wish to be treated ourselves. 

Access & Parking

There is level access to both locations with full facilities for disabled patients available within both premises. All GP and Practice Nurse clinics are on the ground floor.  If you require help getting about the surgery, please ask at reception for assistance.

There is free car parking while you attend the surgeries.  The Arran Practice car park is located to the side and rear of the premises.  The car park is monitored and has a one hour time restriction.  You can park at the front of the surgery too. Please note the Pollok surgery has a three hour time restriction for use of the car park.

Repeat Prescriptions Online

You can now order your repeat medications online 24 hours per day, 7 days per week.  You can do this via the link on the website or on your mobile.  To use this service, please register at reception.  The staff will give you a registration letter with the details you require to order your medicine online.

Telephone Call Recording

Please note that all telephone calls made to and from the Practice are recorded for quality and training purposes.   We will monitor, record, store and use any telephone, email or other communication with you in order to check any instruction given to us, for training purposes, crime prevention and to improve the quality of our services.  

(Site updated 12/08/2021)
Order your repeat medicationsChange of contact detailsUpdate your clinical record
NHS ScotlandThis site is brought to you by My Surgery Website